Cashiers & shifts

The question this answers is "who rang that up?" — and it has to be answerable without slowing anybody down.

Why not just share one login

A shared login makes every sale anonymous. When the drawer is short, the books say the shop sold something; they cannot say who was standing there.

The other bad option is making each cashier type an email and password every shift, which nobody does twice — they write it on a sticky note and you are back to a shared login with extra steps.

PIN profiles

Each till operator gets a profile on that till, unlocked with a short PIN.

• Each profile holds that person's own SBB credentials, stored on the till.
• Switching profile swaps the active account.
• Every sale is attributed server-side to the real person who rang it up.

So the speed is a four-digit PIN, and the accountability is a real named user. Nobody is sharing anything.

A PIN is a convenience, not a password

It unlocks a credential already on that till. It is not a login on its own, and it does not work anywhere else. Treat it as the key to a drawer, not to the business — and change it when somebody leaves.

The lock screen

Lock the till between customers. It stays locked until a PIN is entered, so a till left alone at a counter is not an open account.

Shifts

A shift is: open with a counted float, sell, close with a counted drawer.

The value of it is the third step. Closing a shift compares what the till says should be there against what somebody actually counted, and the difference is a number rather than a feeling.

Open	Count the float in. That is the starting figure
During	Every sale is attributed to the cashier on shift. Money that leaves the drawer for any other reason is recorded too
Close	Count the drawer. The difference is recorded, with a reason

The count is blind, by design

A drawer counted after reading the expected total is not a count, it is a confirmation — the oldest problem in retail cash handling. So the figure the drawer should hold is shown to the owner, not to the person counting.

Money out of the drawer

A boda paid, airtime bought, the lunchtime takings handed over to bank. Use Money out or in on the Shift panel and say what it was for.

This is not bookkeeping tidiness — it is what makes the closing figure mean anything. Money taken out of a drawer and not recorded comes back at the close as a shortage somebody has to explain. Three kinds:

Paid out	Money spent. It leaves the drawer and goes into your books as a real expense
Banked / to the safe	Takings moved somewhere else. You still have the money
Cash brought in	More change for the drawer

It works with the internet down, because that is usually when a shop is paying people in cash.

Printing the day

Print an X report reads the day without closing anything — useful at a handover or when the owner walks in at four o'clock. A Z report prints at the close. Both show sales by how they were paid, returns counted separately, everything in and out of the drawer, what it should hold, what was counted and the difference.

If the drawer is short

The close asks why, from a short list — miscounted, wrong change, money taken out and not recorded. One short drawer is life. The same reason every Friday is a pattern, which is the whole point of asking.

What a shift tells you later

A short drawer once is life. The same cashier short every Friday is a pattern, and the shift record is what turns one into the other.

It is also what protects a good cashier: a shop that cannot tell who was on the till blames whoever is nearest.

Adding and removing people

Add a cashier from the till's own settings — they need an SBB account in the business first, which is how the attribution works.

When somebody leaves, remove their profile from the till. Their sales history stays exactly where it is; what goes is their ability to unlock the till.

Related

• Selling at the till
• Employees & structure — the roster this reads from
• Collaboration & roles — what each person may see
• SBB Desktop — the manual