SBB Desktop — the manual
An installable Windows application for shops, clinics, and supermarkets that need the till to work even when the internet doesn't.
This page is the spine: why it exists, how to install it, and where everything else lives.
The manual, in reading order
| Chapter | What it covers | |
|---|---|---|
| 1 | This page | Why the desktop app, install, first run |
| 2 | Selling at the till | The layout, shortcuts, split payments, tabs, customer display |
| 3 | Working offline | No internet, queued sales, several tills in one shop |
| 4 | Receipt printers & hardware | Thermal printers, scanners, drawers, touch screens |
| 5 | Cashiers & shifts | PINs, attribution, counted drawers |
The 10-minute version
Install it, sign in, let the catalogue download, plug in a printer, and sell something. Then pull the network cable and sell something else — that second sale is the whole reason the app exists, and it is worth proving to yourself on day one rather than during a real outage.
Why the desktop app
- Offline-first: the product catalog lives in a local database. Sales complete instantly, get a provisional receipt, and sync to your SBB account automatically when the connection returns. Duplicates are impossible.
- Real hardware: silent printing to any Windows-installed receipt printer, barcode scanners with zero setup, and fullscreen kiosk mode (F11) for POS touch screens.
- Same account, same books: everything the desktop app records lands in the same SBB business you see on the web.
Install
- Download SBB-Desktop-Setup-x.y.z.exe from the Downloads page.
- Run it — one-click install with desktop and Start-menu shortcuts. If Windows SmartScreen warns, choose More info → Run anyway.
- Launch SBB Desktop and sign in with your SBB email and password. The catalog downloads automatically.
- In Settings, pick your receipt printer and hit Test print.
Daily use
- POS: search or scan, tap products into the cart, complete the sale — a receipt prints immediately. Recent receipts can be reprinted anytime.
- Inventory: live stock table with low-stock highlighting; record stock received or adjustments right at the counter (they queue offline too).
- The sidebar always shows sync state: Online / Offline and how many sales are waiting to sync. Nothing is lost when the power or network drops — everything is on disk.
Related
- Working offline — how sync and queuing behave
- Point of Sale — the same till on the web
- Branches — several tills in one shop
- Downloads — the latest installer
- Troubleshooting